Shipping & Delivery Policy
Nothing is physically shipped. Services are delivered electronically, on documented timelines, and every delivery is logged.
Digital services only
EduCore sells digital services. No physical goods are shipped. Services are delivered electronically: content is published directly to your connected social and advertising accounts; reports and approvals are delivered to your WhatsApp and email; the AI Receptionist operates on your WhatsApp Business number; dashboards are accessed at app.educorepk.online.
Delivery timelines
Delivery begins at onboarding: your workspace and account connections are set up within 2 business days of signup and account access. Content delivery follows your plan's monthly cadence and calendar. The receptionist activates the same day your number is connected.
What “delivered” means
A service is delivered when our systems record its publication, dispatch or activation. Each delivery is timestamped and auditable — these records are the reference for the Refund and Dispute policies.
Delays
If we anticipate a delay beyond these windows, we tell you on WhatsApp before you have to ask. Delays caused by third-party platforms (for example, a social network outage or ad-account review) pause the affected timeline and are noted in your delivery log.